Complaint Policy

A complaint or grievance procedure is available if you feel a Hawkeye policy or practice is improper, unfair, results in an unsatisfactory learning environment, or there has been a deviation from, misinterpretation of, or a misapplication of a practice or policy.

When regular communication channels and approaches have failed, students can file a complaint with the dean of students by completing the Student Complaint Form [pdf] and bringing the form to the Student Services office.

Also see Filing Complaints with Accreditor, State Agency, or Other Relevant Official.

Contact Information

Dean of Students

Norman Coley
Student Services
Hawkeye Center 208
319-296-4014
Email Norman Coley

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